A new quick start guide is now available for BridgeStation.This new guide supplements the existing BridgeStation Knowledge Base and is downloadable in .PDF format. It covers the basics of how to set up a structural inventory, adjust structural element hierarchies and get started with inspections.Download your copy: BridgeStation Web Version Quick Start Guide 2014.pdf.The guide can also be obtained on the main BridgeStation Support page.
The early BridgeStation User Group is to be held 10 am Thursday 27th March 2014 @ Conference Room 10-3, The Axis, 10 Holliday Street, Birmingham, B1 1TF.Our preliminary agenda for the user group is available here.Invites have been circulated to the user base, but if you would like to attend please contact us at [email protected]
BridgeStation will be attending the Bridges 2014 conference on Wednesday 26th March at Edgbaston Stadium, Birmingham. The Come and visit us at Stand No. 34The early 2014 BridgeStation User Group takes place the following day at The Axis, 10 Holliday Street, Birmingham.
The BridgeStation website will be available over the Christmas period as normal. As for the Help Desk, it will be unavailable on Christmas Day, Boxing Day and New Year's Day.Kind Regards The BridgeStation Support Department
The BridgeStation and FloodStation Services will be offline on the weekend of 2nd November 2013. Our hosting providers have architecture improvements and transfers arranged for this period which will involve the database and web servers going offline. We'll be offline from 8AM to 8PM on Saturday 2nd, and then unavailable on Sunday from 8AM to 8PM whilst this work is completed.Details of the architecture update are available here: Architecture_Update.xlsxDuring this period the...
BridgeStation's Asset Valuation module has been updated to calculate your authorities valuations automatically. The module can be accessed via the Actions Menu.Click here to review the help documentation.Regards BridgeStation Support Department
BridgeStation now includes updated Dashboard pages and a BCI report page that contains everything you need to know about your stock's condition. Click on the new menu items to access the new features.You can read up on the new Dashboard and BCI report features here: Dashboard BCI report
The BridgeStation service experienced a short period of intermittent access from around 11:30 to 14:00 on 12/10/2012.This was due to a suspected denial of service attack which tripped the redundant server. When working normally this redundant server will take over all BridgeStation traffic and users will not notice any change. Today though users experienced intermittent access, being logged out expectantly and an inability to reach the BridgeStation websites as traffic was being switched...
BridgeStation users will now see that their site is using https for all transactions. You will see a padlock symbol somewhere in your address bar (depending on the browser you are using). This means a SSL security certificate is being used on your site.[BridgeStation HTTPS]SSL is a type of protocol that adds a level of security to online transactions. A security certificate will help protect the structure information that the user enters on the website. When the user enters...
You can now view BridgeStation's service status via the Uptime Status link on the BridgeStation Support portal. Uptime stats are provided by Pingdom performance monitoring.
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add support@bridgestation.co.uk to your trusted senders list in your email software.