Login Page Messages and Resolutions
Before checking the messages below, please confirm that you are accessing the correct website. All BridgeStation websites are located at the following URL: www.bridgestation.co.uk/[client name]
| Message |
Resolution |
| Login Failed |
This message is warning that either the username and/or password are incorrect.
You can retry, but please been aware accounts are locked after 5 failed attempts.
If you have forgotten your password, instructions on using the Forgotten Password function can be found here. |
|
Your account has been locked.
Your system administrator has been informed of this event.
|
After 5 failed login attempts the account is locked. This is a security feature to safeguard your account and your organisation's data.
A notification is automatically sent to your account administrator who can unlock the account after speaking with you.
If you still can't access BridgeStation please contact the BridgeStation Help Desk: [email protected] |
Your account is expired.
Your system administrator has been informed of this event. |
The expiry date for your profile has elapsed. Expiries are set for your account as a whole as well as for individual authority access.
Please contact your account administrator for an extension. |
Your account has been deactivated.
Your system administrator has been informed of this event. |
The account administrator has deactivated your account. It can no longer be extended or reset.
Please contact your account administrator regarding reactivation. |
Article ID: 57, Created: 5/19/2010 at 1:46 PM, Modified: 3/21/2018 at 10:55 AM