{"id":736,"date":"2018-05-24T09:42:55","date_gmt":"2018-05-24T08:42:55","guid":{"rendered":"https:\/\/www.bridgestation.co.uk\/?page_id=736"},"modified":"2018-05-24T10:21:36","modified_gmt":"2018-05-24T09:21:36","slug":"privacy","status":"publish","type":"page","link":"https:\/\/www.bridgestation.co.uk\/?page_id=736","title":{"rendered":"Privacy"},"content":{"rendered":"

Privacy Notice<\/h1>\n

Introduction<\/strong><\/h2>\n

This notice applies across all websites and services we provide, including BridgeStation, FloodStation and PipeStation, and any other apps or services we may offer (for example, events or training). These are referred to as \u2018services\u2019.<\/p>\n

\u2018Personal data\u2019 refers to identifiable information about you, like your name, email, address, telephone number, support queries, community comments and so on. If you can\u2019t be identified (for example, when personal data has been aggregated and anonymised) then this notice doesn\u2019t apply.<\/p>\n

\n

Who are \u2018we\u2019?<\/strong><\/h2>\n

When we refer to \u2018we\u2019 (or \u2018our\u2019 or \u2018us\u2019), that means FSW IT Solutions Limited. Address details are available on our\u00a0contact us\u00a0<\/a>page.<\/p>\n

We provide a Bridge Management System known as BridgeStation, a Drainage Management System known as FloodStation and a Pipe Subway Management System known as PipeStation.If you want to find out more about BridgeStation check the\u00a0BridgeStation Website<\/a>.<\/p>\n

\n

Our principles of data protection<\/strong><\/h2>\n

Our approach to data protection is built around four key principles. They\u2019re at the heart of everything we do relating to personal data.<\/p>\n

Transparency:<\/strong>\u00a0We take a human approach to how we process personal data by being open, honest and transparent.<\/p>\n

Enablement:<\/strong>\u00a0We enable connections and efficient use of personal data to empower productivity and growth.<\/p>\n

Security:<\/strong>\u00a0We champion industry leading approaches to securing the personal data entrusted to us.<\/p>\n

Stewardship:<\/strong>\u00a0We accept the responsibility that comes with processing personal data.<\/p>\n

\n

How we collect your data<\/strong><\/h2>\n

When you visit our websites or use our services, we collect personal data. The ways we collect it can be broadly categorised into the following:<\/p>\n

Information you provide to us directly:<\/strong>\u00a0When you visit or use some parts of our websites and\/or services we might ask you to provide personal data to us. For example, we ask for your contact information when you sign up for a demo account, create an account for you, participate in community forums, join us on social media, take part in training and events, contact the support department. If you don\u2019t want to provide us with personal data, you don\u2019t have to, but it might mean you can\u2019t use some parts of our websites or services.<\/p>\n

Information we collect automatically:\u00a0<\/strong>We collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We also collect information when you navigate through our websites and services, including what pages you looked at and what links you clicked on. This information is useful for us as it helps us get a better understanding of how you\u2019re using our websites and services so that we can continue to provide the best experience possible\u00a0(e.g., by personalising the content you see).<\/p>\n

Some of this information is collected using cookies and similar tracking technologies. If you want to find out more about the types of cookies we use, why, and how you can control them, refer to our\u00a0cookie notice.<\/p>\n

Information we get from third parties:<\/strong>\u00a0The majority of information we collect, we collect directly from you.<\/p>\n

If you\u2019re someone who doesn\u2019t have a relationship with us, but believe that a BridgeStation user has entered your personal data into our websites or services, contact support@bridgestation.co.uk<\/a><\/p>\n

\n

How we use your data<\/strong><\/h2>\n

We use your personal data to operate our websites and provide you with any services you\u2019ve requested, and to manage our relationship with you. We also use your personal data for other purposes, which may include the following:<\/p>\n

To communicate with you.<\/strong>\u00a0This may include:<\/p>\n